Auto Jardim

Conditions Menu

- a)
- Office Hours
- Airport Deliveries
- Resort Deliveries
- Baby/Booster Seats
- Passager Insurance
- Additional Drivers
- Young Drivers
- Advance Collecting
- Circulation
- One Way rentals
- Full Excess Insurance
- Accidents
- Late bookings



























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Auto Jardim Information and Conditions

Faro Airport, Lisbon Airport and Porto Airport

Print the original "Information And Conditions." for Portugal Mainland
Print the original "Information And Conditions." for Madeira Island

a) CARS TO WHICH ROOF RACKS CANNOT BE FITTED. ON CARS TO WHICH ROOF RACKS CAN BE FITTED A FEE OF 7.00 Euros PER DAY WILL BE CHARGED TO CLIENTS. MINIMUM CHARGE 21.00 Euros AND MAXIMUM 98.00 Euros PER RENTAL.

NORMAL OFFICE HOURS IN ALL OUR BRANCHES THROUGH THE COUNTRY ARE FROM:
9:00AM TO 01:00PM & FROM 03:00PM TO 07:00PM.
EXCEPT AUTO JARDIM HEAD OFFICE WISH IS FROM 09:00PM TO 07:00PM.
ON THE 25th DECEMBER AND THE 1ST JANUARY, AUTO JARDIM IT'S CLOSED.

NORMAL HOURS AT THE AIRPORTS OF LISBON AND FARO ARE FROM 6:00AM TO 24.00PM.
AT OPORTO ARE FROM 07:00AM TO 24:00PM.
EXCEPT ON THE 24th AND 31st DECEMBER THE CLOSE TIME IS AT 07:00PM. ALL AIRPORT OFFICES CLOSED ON THE 25th DECEMBER AND 1st OF JANUARY.
MADEIRA / FUNCHAL AIRPORT ARE FROM 7:30AM TO 00:30PM. AT PORTO SANTO AIRPORT IS FROM 09:00AM TO 07:00PM

NOTE:
- FOR EACH PICKUP OR DROP OFF OUTSIDE THE OPENING HOURS AT AIRPORTS A FEE OF 18,00 EUROS WILL BE CHARGED DIRECTLY TO THE CUSTOMER.
RESORT DELIVERIES:
- DURING OPENING HOURS, AT OFFICE LOCATIONS A FEE OF 5.00 EUROS (*) (EACH WAY) WILL BE CHARGE, FOR PICK UP OR DROP OFF MADE OUTSIDE THE AUTO JARDIM OFFICES.
(*)Not applicable for pick up and drop off at the offices
- FOR PICK UP AND DROP OFF LOCATIONS WITHOUT OFFICE, A CHARGE OF 0,50 EUROS PER KILOMETER WILL BE MADE COUNTING FROM OUR NEAREST OFFICE.

FOR AIRPORT DELIVERIES
AT LISBON, OPORTO, FUNCHAL AND PORTO SANTO AIRPORTS AN AIRPORT TAX OF 25 EUROS WILL BE CHARGE BY AUTO JARDIM DIRECTLY TO THE CLIENTS.
AT FARO AIRPORT THIS TAX WILL BE SUPPORTED BY AUTO JARDIM

BABY SEATS: MAY ALSO BE SUPPLIED ON REQUEST. THE COST FOR THESE WILL BE 6.00 EUROS PER DAY CHARGED DIRECTLY TO THE CLIENT. MAXIMUM 84.00 EUROS PER RENTAL.

PASSENGER INSURANCE: MAY ALSO BE SUPPLIED BY AUTO JARDIM. THE COST FOR THIS WILL BE 5.00 EUROS PER DAY CHARGED DIRECTLY TO THE CLIENT.

ADDITIONAL DRIVER: FOR EACH ADDITIONAL DRIVER MENTIONED ON THE RENTAL AGREEMENT WE WILL CHARGE 19.00 EUROS DIRECTLY TO THE CLIENT.

YOUNG DRIVERS: DRIVERS, INCLUDING THE FIRST DRIVER, BETWEEN 21 AND 25 YEARS OLD MUST PAY DIRECTLY TO AUTO JARDIM AN ADITIONAL TAX OF 4.00 EUROS PER DAY.

To be covered by Insurance, Drivers must be duly mentioned on the Rental Agreement.

COLLECTING IN ADVANCE: THROUGH THIS CONFIDENTIAL RATE WE SHALL NOT REFUND EITHER THE CLIENT NOR THE AGENCY INVOLVED IN THE BOOKING FOR THE RENTAL DAYS WHICH WERE NOT USED.

CIRCULATION SUPPLEMENTS: A CIRCULATION SUPPLEMENT OF 1.20 Euros PER DAY WILL BE
SUPPORTED BY AUTO JARDIM. EXCLUDING PASSAGES THROUGH PAID TOOLS.

DOMESTIC ONE WAY RENTALS:
LISBON/OPORTO/LISBON - 50 Euros (1)
LISBON/FARO/LISBON - 50 Euros (1)
OPORTO/FARO/OPORTO - 100 Euros (1)
(1) - FOR RENTALS LOWER THEN 3 DAYS

INTERNATIONAL ONE WAY RENTALS: NOT ALLOWED

VERY IMPORTANT:

DEPOSIT:
THE CLIENT (WHETHER DRIVER OR NOT) IS ALWAYS RESPONSIBLE FOR A BAIL OF:
- 900.00 FOR GROUPS A, B AND C
- 1500.00 Euros FOR GROUPS D, E, I and J
- 2000.00 Euros FOR GROUPS F, G, H and N
- 3000.00 Euros FOR THE REMAINING GROUPS.
IN CASE OF:
- A SELF-PROVOKED ACCIDENT.
- DAMAGES CAUSED BY ACTS OF VANDALISM.
- THEFT OF THE VEHICLE OR OF THEFT OF ANY OF ITS ACESSORIES.
AS LONG AS THE DRIVER IS UNABLE TO INDENTIFY THE GUILTY PARTY.

This payment must be made upon the delivery of the car, by credit card.

The referred deposit will be refunded to the client at the end of the rental, in case no accident has taken place, as well as no dameges have been caused to the vehicle by acts of vandalism, of the vehicle or of any of its acessories.

THE ABOVE SITUATION CAN ONLY BE ELIMINATED WITH THE PAYMENT OF AN INSURANCE OF:
- 9.00 Euros PER DAY FOR GROUPS A, B, and C
- 11.00 Euros PER DAY FOR GROUPS D, E, I and J
- 15.00 Euros FOR GROUPS F, G, H and N
- 20.00 Euros FOR THE REMAINING GROUPS.
THIS AMOUNT HAS TO BE PAID BY THE CLIENT WHEN RECEIVING THE VEHICLE.

AUTO JARDIM CAN REQUEST A GARANTEE DEPOSIT ACCORDING TO THE CAR GROUP. DEPOSITS CAN BE MADE BY CREDIT CARD ONLY AND RETURNED BACK TO THE CLIENT AT THE END OF THE RENTAL.

IN CASE OF ACCIDENT BY OUR CAR DRIVER'S FAULT TAKING INTO CONSIDERATION PORTUGUESE LAW, INSURANCE COMPANIES DECLINE ANY OR ALL RESPONSIBILITY FOR THAT DRIVER OF ALL DAMAGES CAUSED TO THE HIRED VEHICLE OR TO THIRD PARTIES WHENEVER IT IS DETECTED THAT THE DRIVER WAS DRIVING UNDER THE INFLUENCE OF ALCOHOL, NARCOTICS, DRUGS OR TOXIC PRODUCTS OR BY INSANITY OF THE DRIVER.
ALSO IF THE CLIENT USES THE CAR IN SPORTIVE COMPETITIONS, RACES, RALLYS OR CHALLENGES, CONTESTS, BETS, ETC.

WE ALSO TAKE THIS OPPORTUNITY TO INFORM THAT EVEN IF THE CAR'S DRIVER IS NOT UNDER THE INFLUENCE OF ANY OF THE ABOVE ITEMS BUT BY ANY MEANS ALSO DESTROYS OUR CAR BY HIS OWN FAULT WE SHALL NOT REFUND ANY AMOUNT FOR THE TIME LEFT TO COMPLETE THE RENTAL AND WE ONLY GIVE ANOTHER CAR THROUGH A LARGE DEPOSIT THAT MAY COVER EVENTUAL DAMAGES THAT CAN BE CAUSED TO THE NEW CAR. WE WOULD LIKE CLIENTS TO BE WELL INFORMED ABOUT THE ABOVE SITUATION.

ALL AUTO JARDIM CAR HIRE BOOKINGS ARRIVING AT OUR HEAD OFFICE-BOOKING DEPARTMENT WITH LESS THAN 5 DAYS TO DELIVERY TIME WILL BE CONFIRMED ON REQUEST